Business & Organizational Consulting in West Palm Beach, Florida

Business and Organizational Consulting in West Palm Beach: Empowering People. Elevating Process. Aligning Purpose.

Are you frustrated with problems in the office or family business? Are your employees not meeting their job descriptions or just not playing as team members? Are you considering Business and Organizational Consulting in West Palm Beach, FL?

I am Dr. Susan Christiansen, Ph.D., LMFT, a seasoned psychotherapist with a Ph.D. in Social Sciences and Humanities with more than two decades of experience in leadership psychology, emotional systems, and organizational dynamics. In addition, I am a Florida Supreme Court Certified Mediator with graduate level training in Dispute Resolution, offering business and organizational consulting throughout West Palm Beach and Palm Beach County. I support professionals and teams in building cohesive, intentional, and effective work environments.

Behind every successful organization is a leader — or a team of leaders — addressing and coordinating the complexities of people, systems, and culture. Even the most experienced professionals face moments of uncertainty, conflict, or disconnection. Whether you’re a business owner, executive, or nonprofit director, knowing when to seek guidance isn’t a sign of failure — it’s a sign of forward-thinking leadership.

My consulting services bridge the psychological and the strategic — blending business insight with relational expertise to foster resilient leaders, unified teams, and thriving systems. I apply tools and methods in an organizational context to strengthen business performance.

Because I approach problems as knotted relationships, I am as comfortable working with groups, organizations, and businesses as I am with families, individuals, and marriages. In essence, businesses mirror the same behaviors. Regardless of who our clients are or how many people are entangled in a problematic situation, I look for ways to help solve challenges, brainstorm alternatives, resolve conflicts, and focus on solutions and possibilities.

As a social scientist, I apply the same systemic approach to larger businesses and companies. This process is invaluable to all involved — decreasing loss of valuable time, increasing profits, and formulating a more seamless working environment. I have worked with companies in NYC, Boston, Washington, and throughout Florida. These have included larger corporations, as well as local businesses and medical offices. Through my careful assessment and guided implementation of tailored solutions, these organizations became unstuck and have moved forward through a variety of internal difficulties.

If you’re looking for ways to help meet challenges, brainstorm alternatives, resolve conflicts, and generate solutions or new possibilities, call me, Dr. Susan Christiansen, Ph.D., LMFT, now at (561) 688-8787(561) 688-8787 or complete my online form to request a complimentary 30-minute discovery consultation.

Key Takeaways

• Dr. Susan Christiansen, Ph.D., LMFT offers in-person and virtual consulting available from West Palm Beach, FL, with remote options for statewide businesses and teams.
• Dr. Susan Christiansen has a Ph.D. in Social Sciences and Humanities, and she is a psychotherapist with over 20 years of experience resolving psychological and social coordination issues for individuals, families, and organizations in the business community and beyond.
• Business and organizational consulting services focus on strengthening leadership, improving communication, aligning team dynamics, reducing interpersonal conflicts at work, and enhancing organizational clarity.
• Dr. Christiansen’s business and organizational consulting services are ideal for entrepreneurs, business leaders, team managers, family business owners, nonprofit executives, and HR professionals.
• The goals of business & organizational consulting are to solve systemic issues, improve morale, increase cohesion among partners and the entire business, provide better understanding of challenges and solutions, empower work performance, develop leadership capacity, and build a sustainable business culture.
• Easily request a complimentary 30-minute discovery consultation with Dr. Susan Christiansen, Ph.D., LMFT by phone at (561) 688-8787(561) 688-8787 or through the online form.

What Is Business & Organizational Consulting?

Business and organizational consulting is a focused, collaborative process that addresses structural, strategic, and interpersonal challenges within an organization. It’s not just about fixing problems — it’s about identifying what’s misaligned, refining processes, and optimizing both performance and well-being.

As an organizational consultant who is also a licensed psychotherapist with a Ph.D., I work with individuals and teams to address:

• Communication breakdowns
• Leadership development gaps
• Team dysfunction or high turnover
• Mismatched vision, mission, or values
• Emotional dynamics that can affect performance (e.g. anxiety, depression, self-esteem issues, feeling overwhelmed, mental health conditions)
• Improvement of social skills, training, or resources where gaps exist
• Family-run business tension or succession issues

Unlike conventional business consulting, my approach integrates the human psychology behind leadership, teamwork, and culture.

Who Can Benefit from Business Consulting Services?

My consulting work supports:

• Business Owners seeking sustainable growth and role clarity
• Executives and Managers navigating burnout, team challenges, or change
• Nonprofit Leaders balancing mission-driven work with internal alignment
• Family Businesses managing emotional complexity, boundaries, transitions, or succession
• Entrepreneurs and Startups refining structure, decision-making, or team building
• HR Leaders seeking support with conflict resolution or employee dynamics

You don’t need a large organization to benefit. Small businesses, solo practitioners, and evolving teams can all grow stronger with strategic guidance.

Common Organizational Challenges I Help Address

I address various matters in an organization, spanning concerns of leadership, teamwork, culture, and adjustment to change.

Leadership Challenges

I provide tailored, solution-oriented guidance for leadership difficulties, addressing issues such as:

• Lack of clarity in decision-making roles
• Poor delegation and accountability
• Fear-based management or overcontrol
• Struggles with emotional intelligence or interpersonal boundaries

Team Dysfunction

If miscommunication, misconceptions, or missed handoffs are hurting your company’s productivity, I can diagnose the core issues for these symptoms. These matters may encompass the following and more:

• Conflict between departments or team members
• Passive communication or siloed operations
• Low morale or lack of engagement
• Misunderstood roles or goals

Cultural Misalignment

Sometimes assumptions, goals, or concepts are unclear or incongruent among the parties involved within an organization. I identify and guide resolution of negative patterns, counterproductive dynamics, and distractions that may be impeding progress for your company, such as:

• Lack of shared vision or guiding values
• Burnout due to unclear expectations
• Tension between long-time staff and new hires
• Difficulty adapting to growth or change

Transitions and Succession

Change is a constant in business. I work with you to guide and your organizational alignment to manage changes where control is possible, and to improve your ability to proactively adjust or respond to disruptions in life and/or business. These events may include:

• Founder transitions or retirement planning
• Ownership restructuring
• New leadership onboarding
• Mergers and realignment

I provide clarity, structure, and emotional insight that make these transitions smoother and more productive for everyone involved. Where applicable, I can address mental health care concerns and provide counseling to treat stress or trauma and strengthen the ability of your team members to fulfill their responsibilities.

What Makes My Business Consulting Services Unique?

I draw upon extensive experience and training in psychotherapy, social sciences, and business counseling to ascertain the symptoms and underlying causes of patterns that are negatively affecting your business, and I craft tailored solutions to guide resolution of these issues for greater profitability.

Psychological Insight Meets Strategic Structure

As a licensed therapist with a Ph.D. in Humanities and Social Science, I understand the emotional systems that exist beneath organizational charts and business plans. That means I don’t just help you “fix” operational problems — I take an immersive education-oriented approach to help you understand the relational dynamics that create them.

Customized, Not Cookie-Cutter

Your organization is unique. As a business consulting counselor, I don’t use rigid frameworks or off-the-shelf solutions. Instead, I assess your current system, listen to your specific concerns, and design a consulting process that’s tailored to your goals.

Emotional Intelligence Focus

Great leaders aren’t just skilled — they’re self-aware, emotionally grounded, and able to lead through change. I help you or your leadership team strengthen:

• Communication under stress
• Difficult conversations and conflict resolution
• Emotional containment and regulation
• Trust-building and transparency

Confidential, Professional Guidance

As both a therapist and consultant, confidentiality, open dialogue, and professionalism are central to how I work. You can speak openly with me without fear of judgment or unintended consequences.

How Business & Organizational Consulting Works

My work with companies and organizations moves through successive phases as we evaluate issues, determine goals, enact solutions, and track improvements.

Step 1: Organizational Assessment

We begin with a comprehensive evaluation of your current system. This may involve:

• One-on-one interviews with leadership
• Teamwide surveys or observational meetings
• Review of current structure, communication flow, or policies

This phase allows us to identify hidden stress points and strategic misalignments.

Step 2: Define Goals and Strategy

We identify your desired outcomes — whether that’s improved team communication, leadership development, or restructuring. Together, we build a step-by-step approach that may include:

• One-on-one executive coaching
• Team facilitation or conflict resolution
• Strategic planning workshops
• Communication process refinement
• Intensive sessions

Step 3: Implementation and Support

Depending on the size of your organization, consulting may last several weeks to several months. My role is to support progress through:

• Ongoing executive coaching
• Leadership and team debriefs
• Change management and milestone reviews
• Practical tools, assessments, and templates

I work behind the scenes and alongside you to create measurable and sustainable change.

Step 4: Review and Integration

After we have applied solutions and adjusted practices to address issues in your organization, we will analyze a clear summary of insights, wins, and remaining growth areas. I provide:

• A summary debrief and performance feedback
• Tools for continued progress
• Optional follow-up coaching or support

Core Areas of Business Management Consulting

Companies and organizations face broad and intersecting challenges:

Executive Coaching

Personalized support for leaders to grow in emotional intelligence, strategic thinking, and leadership presence.

Conflict Resolution

Structured mediation and coaching to move through team tensions, partnership disagreements, or interpersonal breakdowns.

Organizational Culture Alignment

Clarifying and implementing values, behaviors, and communication systems that reflect your organization’s identity and mission.

Family Business Consulting

Guidance for family-run enterprises managing emotional ties, understanding differences in business and family boundaries, generational transitions, and shared decision-making dynamics.

Change Management and Transitions

Support during growth phases, restructuring, succession planning, or post-merger integration.

Ask Questions About Business & Organizational Consulting or Schedule an Appointment with Dr. Susan Christiansen, Ph.D., LMFT

Your organization’s success begins with clarity, connection, and courageous leadership. Whether you’re facing growth, transition, or internal misalignment, the right business and organizational consulting can provide the help and support you need to move forward — strategically and sustainably.

Call me, Dr. Susan Christiansen, Ph.D., LMFT, now at (561) 688-8787(561) 688-8787 or complete my online form to request a complimentary brief phone consultation.

Let’s work together to build a business culture that supports your goals, your people, and your peace of mind.

Helping Palm Beach County clients achieve peace and harmony since 2000